AI AGENT | FLOWS Online

Important Information

Read Before Booking

At FLOWS, we’re committed to making your experience simple, clear, and fully customizable.

💬 Questions Before You Book?

Feel free to contact us anytime if you have questions about a specific service. We’re here to help!

🗓️ Free Consultation – How It Works

After purchasing a service, you’ll receive a notification to book your FREE 20-minute online consultation in our Private Group — unless you've already scheduled it in advance.

For some services, we’ll ask you to book this consultation after checkout, once you’ve submitted your project details. This is especially helpful for complex projects that may require more in-depth guidance or files from you.

During your FREE online consultation, you’ll:

· Speak directly with the freelance artist

· Ask any questions in real time

· Share important files or references

· Clarify your project needs

For other services, we may suggest booking the consultation first, before purchase.
Don’t worry — we’ll always guide you on what to do next. We’re all about clear communication!

⚠️ Please Note:

· Consultations are specific to the service you booked.

· Need something custom or additional? We're happy to help! Just note that extra charges may apply.

💡 Need Quick Help?

For faster answers, try our 24/7 AI Assistant — it’s available anytime to respond to your questions instantly. Otherwise, our team will reply within 48 hours.

Thank you for choosing FLOWS Online.
We can’t wait to help bring your project to life! 💡✨

Questions? Contact Our AI Assistant 24/7

Will the freelancer be committed to my business’s NDA?

In accordance with FLOWS Terms of Services, freelancers are obligated to keep the confidentiality and privacy of their customers. In addition, you can send a Non-Disclosure Agreement (NDA) to any Freelancer you work with by using our legal document management service, where you can upload any document and get an e-signature.

How does FLOWS maintain and ensure the delivery of high-quality work from freelancers?

FLOWS freelancers have been individually vetted by our in-house evaluation team for their skills and the services they provide to ensure they meet the highest standards of quality and professionalism.

We also have internal mechanisms for vetting high-quality freelancers, such as skill assessments, quality level checks, mandatory English proficiency exams, and strict rules on timely order completion.

What if something goes wrong with my order?

FLOWS is always here to make sure you find what you need and are satisfied with the results. If you're unsatisfied with your order, you can open a dispute and explain your problem in the Resolution Center, which can be accessed on the order page.

If for any reason this doesn't work, a 24/7 Customer Support live chat is always available for further assistance.

What are my payment options and how do I set them up?

FLOWS Pro offers diverse payment methods including credit cards, PayPal, Apple Pay, Google Pay, deferred payments, and more. Clients also have the flexibility to manage team budgets by depositing into a shared balance for team members' use.

Set your preferred payment method

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